Unable to get hold of Freetrade Customer Services via chat or email

I have recently closed an account with Freetrade and I require a closure statement as well as some monthly transaction statements, however I have been unable to get hold of anyone via the in-app chat or by email for over a week.

Please can someone respond to my messages / emails so that I can get the information I need??

Thanks,
Toby

6 posts were merged into an existing topic: Wait times