Hi. Can someone from Support help me out please. I’ve just set up today and transferred an amount from my linked bank account at 09:00 (5th Aug 2020), but by 18:00 same day it hasn’t arrived in my Freetrade Account. What have I done wrong? Thanks, Giles.
Did you make sure to use the reference number?
Best bet is to use the support system in-app.
Hi Tony. Thanks for the quick response. I didn’t put my ref. Just the Freetrade Sort Code and my Freetrade account number. Where will I find the support system in-app? Thanks, Giles
Hi Tony, I think I’ve just found the Support. Thanks.