First off I just wanted to say I had a great time at the launch party the other night so thanks to the freetrade team.
I am an android user so unfortunatley haven’t been able to use freetrade yet. I’m making this post because I’m wondering what freetrades process for W-8BEN forms for US stocks will be. I am having an absolute nightmare with it for my AJ Bell ISA. I decided I wanted to buy some Nvidia stock on Friday morning after the recent drop so transferred some money to my ISA and tried to buy only to be informed I needed to fill in a W-8BEN form. There was no interface to actually upload the damn thing so I emailed it to them and only heard back today (Monday) with this:
They wanted me to remove my cryptographically secure digital signature and print the form, scrible some ink on it, scan it and send it back to them.
I’ve yet to hear back after sending the new form and in the mean time Nvidia is up 8% and I’m probably not going to bother now.
I think this is a perfect area for freetrade to innovate vs the incumbent stock brokers. The W-8BEN form doesn’t seem to contain any information a stock broker won’t already know about you so maybe the process can even be automated? I’d love to hear everyone elses thoughts and experiences as well.