When communication problems will be sorted?

[J4ipod94]

Support response time

Hey Chris, yes, absolutely there are plans to fix this. We are finalising a roadmap internally that will take us back to the service levels we had late last year. If you are a Plus member, you’ll get an answer within an hour as a first milestone, and the next milestone is for you to get a response from our team within just five minutes. All free plan members would receive a response within a few hours as a first milestone.