I’ve initiated a substantial (for me) top up via my bank. My phone app has been sat at “processing top up” for the last hour. Is it safe to kill the app? Money has left my bank already.
Hey @motorrad
Sorry about this. There’s a known issue that we’re working on. Your money is safe and it’s ok for you to close your app.
We’ll be in touch through the app once this is resolved. Feel free to give me a nudge here too if you haven’t heard anything.
Best,
Alex
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