Update: the buy and sell buttons appear to be working again now at least.
Leave a bad review on the App Store and trust pilot , waiting for features for years and this mediocre update they gave us.
The only good part for me is that as someone who is colour blind I can now tell the difference between the postive and negative gains.
Latest message insists they have fixed it.
Mine is still flickering⦠very annoying.
App message says engineers have fixed problem yet app says Iāve made 0 profit
In the last year.
Iāve been able to transact and itās been quicker, still looks like a pile of absolute cr4p though.
I think people need to email freetrade directly. The more negative mail they get the faster they will react
Well we now know who the design team were behind Freetrade: https://koto.studio/
Taken from the email I received today :
"Our new brand identity reflects how far weāve come, and where weāre going next.
Still bold, but now sharper, more accessible, and future-ready."
Well the email has a link where they ask what we think of the rebrand I suggest everyone clicks that link, rate the new look 1 out of 5 (itās only a 1 because there was no zero) and tell them exactly what you think .
For those who need a definition of meaningless drivel
āAs part of our repositioning strategy, we wanted to retain our pink heritage and resurrect the optimistic route that our first logo captured so well.ā
Just done that
My app is working now which is a relief (so relieved i stopped caring about the font), i just have an ISA that i like to check at least 20 times a day, when itās on the up but not so keen when its down. I just want too see the graphs and profit/loss which really isnāt much to ask for especially when i am paying for it. I hope when IG takeover we see a improvement in the way things are done. All apps have glitches etc but it really should not take so long to fix.
I have the email and voted accordingly
Is the shit font sorted yet the front that I had to turn my full phone text smaller to fit on my screen and now itās makint every other app hard to read due to me being long sighted ffs.
this explains lot of things lilke why it seems FT is unable to rollback. Since the design was agreed and approved by FT, koto guys must be like āif you want to go back that is a new change. that will be £££ + vat, thank youā.
And for koto the work they did for FT is not something to put on their site as a case study and brag about. It is a case study on what not to do
Well this group has got some attention now
@freetrade
Are you listening and seeing people arenāt happy and are looking at moving!
And you having even made a comment about anything? Even speaking to advisors on ācontact usā
So acknowledge us and update this thread at least
Ive scored it the same and provided my opinion on the changes
Next branding change to watch out for: company will change name to frtrd
I notice that Koto use the same font on their site.