Current Support Wait times

[AdamL (Adam)]

Dedicated channels and how we’re scaling support for you, 15th Feb 2021

Hi everyone We are working through the backlog of customer enquiries, and we’re planning to respond to everyone soon. To help answer your questions and provide you support you need faster as we scale, we’re introducing a more efficient way to provide customer support. If you need help from now on, please contact one of the following emails: Topic Email Deposits/withdrawals, moving cash between accounts money@freetrade.io ISA transfers transferapps@freetrade.io Change account deta…

If youre not a plus customer it could take a day or two because they have been swamped recently.