Try emailing money@freetrade.io .
See the link below for more info:
Hi everyone
We are working through the backlog of customer enquiries, and we’re planning to respond to everyone soon.
To help answer your questions and provide you support you need faster as we scale, we’re introducing a more efficient way to provide customer support.
If you need help from now on, please contact one of the following emails:
Topic
Email
Deposits/withdrawals, moving cash between accounts
money@freetrade.io
ISA transfers
transferapps@freetrade.io
Change account deta…
There will probably be a delay of several days, as their customer service teams are currently overloaded, but don’t worry, you can be confident that the money will be returned.
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