Free trade have taken money from my account but will not credit it to my Freetrade account with a succession of excuses. Any advice?
Free trade have taken my money but won’t credit it to my account and keep asking for more personal informationAny advice?
It seems like they may be trying to confirm your identity.
Is this your first deposit?
Do you have only one account, or do you have both a GIA and an ISA? If you do have both check both.
Hi @15nw were only a forum so cannot help of account queries.
Have you ever deposited any money before?
Have you completed your full registration?
If there is an issue they are legally required to confirm additional info.
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