I’m hoping from some support from FreeTrade, because the chat function in the app does not actually work! That is, when I click on “Chat with us” in the app, nothing happens (I’m using an up to date iPhone, with the latest version of the app). I also have not been able to find an email address to ask Freetrade for help.
So, I just added some cash to my brand new Freetrade account for the first time. I misread the instructions and did not enter my “unique reference number” when transferring cash from my bank account (I just wrote “transfer to Freetrade” or something, thinking I was supposed to make a note for myself rather than Freetrade). So, Freetrade will get my money and not know what account to add it to.
Any idea how to fix this? I’m rather nervous as you can imagine!