Plus subscription paid but I’m not able to do transactions

I have paid my fee, but your system doesn’t recognise it. If i change the card details, nothing is happening. No one from the customer support team is answering and last answer was to just change my card. I have even uninstalled my app.

What can I do? My money is stuck this is now at risk of a legal support.

Hi I’ve just flagged this to the right team and asked that someone gets back to you asap.

I’m going to close your other threads just to keep things tidy on here but feel free to DM me to follow up!

Alex

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