Stuck on the ‘creating your account’ loading page

Help 👋
43

Sadly still having the same issues as before, being stuck in a loop of creating an account (choose passcode, insert name, …) @MeghanB26

1 Like
44

Also having this issue D:

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45

Also having issues here @MeghanB26

1 Like
46

yep, same issue here @MeghanB26

1 Like
47

I’m also having this problem and would love some help !

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48

I need help with this please, @MeghanB26

1 Like
49

Please help, order hasn’t updated for over 5 hours… would be nice to know if it was accepted/rejected

50

Same issue, help would be greatly appreciated!

1 Like
51

I have been having this issue all day so help would much appreciated!

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52

@MeghanB26 im having the same issue with creating an account. Please help thanks

1 Like
53

I reckon meghan needs a day off soon :joy:

5 Likes
54

Also having this issue, thanks

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55

My friend is also having this issue, but does not have an account on the forum

1 Like
56

Hi. I’m also stuck in this loop. I would love some help as well please @MeghanB26

2 Likes
57

Hi, I still need help @MeghanB26

Thanks

2 Likes
58

Hi, I also still need help @MeghanB26. I tried to create an account 24hrs ago and it is still stuck on the creating page!!

Thanks

2 Likes
59

Hey Simran :wave:

Your friend can reach out via the in-app chat or by dropping us an email to hello@freetrade.io.

3 Likes
60

It’s been quite the week! :rocket:

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61

Thanks all, I’ve reached out to all of you via DM now but unfortunately can’t take on any further individual requests.

Our onboarding team is working through a very high number of of new customer sign ups right now so things are a little slower than usual unfortunately. If your account does get caught up in this stage, please drop us a message via the in-app chat or to hello@freetrade.io.

Thank you! :pray:

3 Likes