I made two referral sign ups 4-5 days ago. One gave me the mistery share after about 2 hrs, the other never happened… ?
Have they both completed all of the sign up steps like the US stocks form, funding their account, etc…?
Just an update. I eventually managed to get in contact with the in-app chat/support and had the issue sorted same day (so got my free share a day or so later). I suggest that an improvement would be an in app 24hr chat support. That or making the times at which the support would be available (and/or a position in a queue), more apparent in app and/or as part part of the FAQ suggestions.
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