Unable to Register! NI number is already in use

I am unable to register on my phone App. It says " NI number already in use" Whereas I have never registered before! Please Help

You could try messaging them on the website.

This looks like it’ll work when they’re back tomorrow?

Still awaiting response from support

@Gemhappe is there another contact this guy can try? There seems to have been a backlog

Hi :wave:

Sorry to hear you’re having trouble signing up!

We have a backlog in our support team at the moment, thanks for bearing with us.

Please DM me the email you’ve used to reach out and I’ll get back to you ASAP :blush:


I’m having the same issue? Did you have any luck?

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@MeghanB26 might be able to help.

If she does, please remember to share your user number here


@robjackson & @shanice have been spotted in the wild recently too :wink:

Let us know how you get on @Meganhoult

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