Your Order Execution Policy was updated last month and details how US orders get sent to your US broker, i.e. DriveWealth.
According to DriveWealth’s legal pages, they partake in payments for order flow for some orders. This wouldn’t be allowed in the UK. Their broker’s CEO is also an advisor to their board. Is there a conflict of interest there to the detriment of Freetrade customers? Will Freetrade users be getting the best possible prices available for US-listed securities going forward?
Would you be wiling to publish, for a given time period, how close prices paid by customers were to the live price, and have that independently verified? I can see Hargreaves Lansdown achieves a variance of up to 0.04% from the live price for 99% of its orders, and AJ Bell also has their data downloadable. What is your target for this, and what has it been so far?