So it’s running the latest android then?
I believe clearing the cache is helpful but as an iPhone guy I don’t know what this does or how to do it.
Have you got an iPad / tablet and sign up in there and just log in on your phone?
Could you / your partner help me and the community out? We collect user sign up numbers (because we have nothing else to do apparently!!) you’ll see post from the CMO / CEO / other FT guys so it’s not some dodgy scam! Scroll to the bottom as it’s quite long now.